The Gap Analysis
- Business Key™ - Workshop.
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The
first task in turning your organization into a customer centric
enterprise is to assess your current situation.
How far along are you and how far do you have yet to go?
What particular issues should we be working on first?
Where are you relative to your competitors? |
If
you need answers to these critical questions, I recommend you get
your executive
team to take part in an exclusive
Business-Key™ corporate
workshop designed specifically for your industry with CRM guru
Professor Paul Leow (P.CRM). You'll learn about three simple
management assessment tools that help you and your team to get where
you want to be –
At this workshop
you will learn about:
1. How
well can your firm identify its end user customers?
2. Can your firm differentiate its customers, based on their
values to you and their needs from you?
3. How well do you interact with your customers?
4. How well does your firm customize what it knows about its
customers into mass customized products and services? |
1. Process
2. Technology
3. Knowledge Strategy
4. Partnerships
5. Customer Relationship
6. Culture
7. Products and Services
8. External focus |
1. Production
Flexibility
2. Customer Valuations
3. Communications Strategy
4. Customer Needs |
Upon completion of this workshop you will have a clearer picture of
just how your business is positioned, with respect to being able to
execute customer relationship management activities, and how much
work there is to do.
Who should attend?
Executives involved
in Marketing and Finance and/or those involved with growing the business.
Participants will receive much valuable free material and tools to
take advantage of the value of the knowledge gained through understanding
the use of Gap Analysis for your enterprise.
Register soon - to find out more - call our Business-Key™
Hotline at 905 833 5497.
Robert T. Stacey - President and CEO - AARM International.
PS. We've got a number of other Business Key™ Workshops coming
online, and we're scheduling new topics regularly. Remember, it costs so
little to become an AARM Member and take advantage of special rates
for these valuable workshops. For other workshops of interest, I invite
you to checkout out Business Key™ Master Workshop page at http://www.aarm.org/workshops_bk.html
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An AARM Exclusive
Business-Key™ Workshop |
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| When: |
8:30
am to 12:00 noon
on dates anounced |
| Where: |
as announced. |
| Price: |
Call AARM for details at 905 833 5497.
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About our
Business-Key™ Workshop Facilitator
Professor
Paul Leow was involved in Customer Relationship Management
strategies and training for brands like Ford Motor Asia Pacific,
AMD Asia Pacific, Intel Asia Pacific, Volkswagen China, Shinhan
Bank Korea, Community Chest of Singapore, Lucent Technologies
Shanghai, Motorola Beijing, Telkomsel Indonesia and Singapore
Technologies Group, Ciphercom USA, PostalBank Philippines,
African Children’s Choir , Canadian Java Express Asia,
Bayer CropScience Canada, Dow AgroScience Canada, Lexus Korea
and Pizza Hut Korea.
Paul was one of the founding staff at Peppers and Rogers Group
Asia. Before getting into management consulting, he worked
at leading communication agencies such as Saatchi-Saatchi,
J.Walter Thompson, Bates World-wide, McCann Erickson and Cheil
Communications Inc.
more
about Paul
Call to
sign up today. (905 833 5497)
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Professor
Paul Leow is an effective facilitator on this subject. If you are
a CEO, CMO, COO, CFO, CIO, this workshop will change your future
for the better"
Robert T. Stacey - President and CEO - AARM International.
| Business-Key™
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business advice, hands-on training, customized workshops,
consulting and mentoring. Find out how notable experts guide
businesses through the ups and downs of running large to small
medium enterprise. Get practical advice and discussion of
key business issues with our top quality programs. |
| If
you have come to this page and are not already an AARM
Member, we invite you to stay informed about other
Business-Key™ Workshops that may be of interest
to you. Click
here to opt in to our program to keep you informed. |
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